Privacy Policy

Last updated: January 2025

Important: Get Unbound is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. About This Policy

This Privacy Policy explains how Get Unbound collects, holds, uses, and discloses your personal information. By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Identity Information: Name, email address, phone number, residential address
• Financial Information: Home value, mortgage balance, income, employment status, superannuation balance, and other financial details provided through our mortgage calculator
• Technical Information: IP address, browser type, device information, pages visited, and usage data
• Communication Records: Records of phone calls, emails, and other correspondence

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide assessment results and contact you regarding your enquiry
• To facilitate referrals to third-party service providers
• To send marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations

4. Disclosure of Your Information

Important Disclosure: We may refer you to third-party service providers and may receive a referral fee, commission, or other financial benefit when you engage their services.

With your consent, we may share your information with:

• Mortgage brokers and lenders
• Financial advisers
• Solicitors, accountants, and other professionals
• Technology and marketing service providers

We do not sell your personal information to third parties for their independent marketing purposes.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience, understand website usage, and deliver targeted advertising. You can control cookies through your browser settings.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. However, no method of transmission over the internet is completely secure.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Opt-out: Opt-out of receiving marketing communications at any time
• Complaint: Make a complaint about our handling of your personal information

8. Complaints

If you have a complaint about our handling of your personal information, please contact us. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website with a new "Last updated" date. Your continued use of our website and services after any changes indicates your acceptance of the updated policy.